Privacy Policy

1. Introduction

Welcome to Social Game Vault ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.

By using Social Game Vault, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Participate in tournaments or leagues
• Contact us for support
• Subscribe to our newsletter
• Fill out forms on our platform

Information Automatically Collected

When you access our platform, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Access times and dates
• Pages viewed and navigation patterns
• Game statistics and performance data

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services
• To manage your account and provide customer support
• To process tournament registrations and prize payments
• To send administrative information and updates
• To improve our platform and develop new features
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following situations:

• With Service Providers: We share data with third-party vendors who perform services on our behalf
• For Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In case of merger, acquisition, or sale of assets
• With Your Consent: We may share information for any other purpose with your explicit consent
• Public Information: Your username, statistics, and achievements may be publicly visible

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Employee training on data protection
• Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Portability: Receive your data in a structured format
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@socialgamevault.com.

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the data
• Legal and regulatory requirements
• Statute of limitations periods
• Our legitimate business needs

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may provide additional notice via email or through our platform.

12. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Social Game Vault B.V.
Data Protection Officer
Johan Cruijff Boulevard 1
1101 AX Amsterdam, Netherlands
Email: privacy@socialgamevault.com
Phone: +31 20 123 4567

You also have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.